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  2. General Troubleshooting

Restore Save Game

Restoring a Game from Backup

As part of our 0.8 patch, we now perform automatic backups of your game data. If you encounter issues, you can restore these files manually.

Restoring a backup will revert your game to the state it was in when the backup was created. Only proceed if you are willing to lose progress made since then.

  1. Make sure you've quit out of Nightingale.
  2. Navigate to the Nightingale data folder. The easiest way to do it is to hold the windows key, and press r. Then in the Run dialog box that comes up, enter the following and then press ok.
    %localappdata%\nwx\Saved\OfflineBackup
  3. You should see a series of folders named after days of the week. These contain your rotating backups taken on these days. You'll want to look for the most recent backup before you ran into the problem. You can look at the Date modified column to find this.
  4. Go into that folder, select all the files and choose Copy from the menu bar.
  5. Press the up arrow(just below the Copy button) twice, or otherwise navigate up until you are in the nwx\Saved directory. You should see a folder called Offline here. Go into that folder and choose Paste. This will replace your current offline data with the data from the backup. This will overwrite the data with what's in the backup, but won't delete any new files you may have(like a newer character). If you want a fully clean backup, delete the contents of the Offline folder before pasting.
  6. Re-launch Nightingale and confirm that you can see the backed up version of the files.

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